Milena Ungrova Cerna is an experienced professional in ICT and management consulting, specializing in quality assurance and project management for large implementation projects, including Siebel and SAP. With a strong background in information management, BI, and CRM, she has held various management roles in sales, business development, and leadership of business units and branch offices. Known for her results-driven approach, high personal involvement, self-reliance, and credibility, Milena currently serves as the Commercial Data Lead LDC at Novartis.